Bracketed fields are placeholders for Autech’s business details and final policies.
Where we deliver
This store is intended for shopping in Australia. Delivery availability, service levels and charges depend on the destination and the item ordered.
- Australian delivery coverage
- [ELIGIBLE AUSTRALIAN STATES / POSTCODES]
- Dispatch location
- [ACTUAL DISPATCH LOCATION / COUNTRY]
- International orders
- [INTERNATIONAL SHIPPING AVAILABILITY OR AUSTRALIA ONLY]
Delivery costs and timing
| Shipping rates | [DELIVERY RATE RULES IN AUD AND ANY FREE-SHIPPING THRESHOLD] |
|---|---|
| Order handling time | [MINIMUM–MAXIMUM HANDLING TIME IN BUSINESS DAYS] |
| Estimated transit times | [ESTIMATED TRANSIT TIMES BY REGION IN BUSINESS DAYS] |
| Order cut-off and time zone | [ORDER CUT-OFF, BUSINESS DAYS AND TIME ZONE] |
| Delivery services | [DELIVERY SERVICES / CARRIERS] |
Handling time is the time before dispatch. Transit time is the time a parcel spends with the delivery service. The delivery estimate for your order should account for both, including any non-business days that apply.
Check the delivery options and complete order total at checkout before placing an order. Any postcode, bulky-item or remote-area charges must be included in the applicable delivery quote.
Tracking and delivery requirements
Tracking and dispatch updates: [HOW DISPATCH AND TRACKING UPDATES ARE PROVIDED]
PO boxes, parcel lockers, signature requirements, delivery access and excluded destinations: [PO BOX / PARCEL LOCKER / SIGNATURE / ACCESS RESTRICTIONS]
Collection options: [PICKUP AVAILABILITY, ADDRESS, HOURS OR NO PUBLIC PICKUP]
Before you place an order
Check the recipient name, street address, postcode and contact details. For a large appliance, check product dimensions and the access available at your property. Any delivery-access or installation service should be confirmed as part of the selected delivery option; a product purchase alone should not be treated as an installation booking.
Keep your order reference so any delivery enquiry can be matched to the correct items.
If something changes
If your address needs updating or a parcel is delayed, missing or visibly damaged, contact us with your order number and the relevant details. Take photos of visible damage and keep the packaging while the issue is reviewed.
For product faults or an item that is different from what you ordered, see Returns & refunds. Your Australian Consumer Law rights continue to apply.